Frequently Asked Questions

Checks are issued every month on the 5th and mailed out to the schools directly. Parents and community organizations can buy supplies year round. At the end of every month we send any funds raised to the school.
School administrators or your local approved PTO/PTA leader.
Our website and shopping cart uses a secure, industry standard transaction method.
Every piece of information you provide our company is strictly confidential and will not be shared or sold to anyone. We are parents also and value privacy.
We offer a 14 day guarantee on all our products. Email and let us know you are sending your order back. Pay for return shipping and once the supplies are received we will credit your funds.
Kids Supply Castle's parent company is a global wholesaler. We work directly with school supply manufacturers to make sure we can get the best pricing so that we can offer competitive pricing that matches the large big box retailers.
We are parents also. We personally test each of our supplies. Then we give educators a chance to use and approve the products we offer. Name brand or generic our supplies are design to give our kids quality at affordable prices.
Have more questions? Drop us a line at and we will be happy to assist.